Why education will always be a human-intensive activity

There’s a growing consensus out there that not only does education needs to be disrupted, but that the logical conclusion of such change is to digitize learning. While I agree that schools need a major overhaul, the diagnosis that education ought to be automated is completely absurd.

Two articles speak to this ideology. The first was published on TechCrunch and claimed that teachers would be replaced by technology – essentially, software can do as effective a job as a human. The second was published on the Huffington Post, stating that higher education was necessarily being disrupted by new self-service online instructional platforms that would break down the cost barriers to university.

Both articles are based on an ideology that defines learning as the accumulation of knowledge – I would contest such a notion. To be truly educated means one must be able to think critically, to synthesize different facets of knowledge, to effectively express one’s self to others, and to learn how to learn. Education of this depth can never be adequately facilitated by an online platform powered by multiple-choice exams.

There’s no doubt that the way schools currently operate needs disruption. The traditional model features a teacher transmitting “knowledge” into the empty brains of students. This is the way most schooling occurs, from grade school to grad school. This model lends itself greatly to replication online. Indeed, why should any student go to a physical building or pay thousands to attend university if the quality of the education can be obtained cheaper or more conveniently from an internet connection.

In this sense, the disruptive forces of these so-called innovations are good. They are prompting brick-and-mortar education to up their game and change their modus operandi. To survive in such an environment, face-to-face learning will need to become more valuable that a simple one-to-many transmission of static knowledge.

In its replacement will emerge collaborative, multi-disciplinary, engaged, and personalized learning that delves into the deep questions. Teachers will no longer be “teachers” but rather facilitators of the learning process.

Technology will play a part in enabling this shifting of roles and learning environments, but it will never outright replace the vast majority of face-to-face education. In depth education is simply too multi-faceted, complex, and ever-changing for algorithms to ever produce.

iPad textbooks, iTunes U big step forward for distance learning

I was one of my city’s pioneers in online learning. I first switched in 2005 and graduated high school online in 2008. For me, the ability to manage my own time and set my own pace of learning was tremendously valuable.

The set up back then consisted of courseware hosted online through a private WebCT system. On this system, you could access assignment instructions and some basic curriculum, email the teacher, and use interactivity components if activated, such as discussion forums, embedded YouTube videos, or instant quizzes. Often times though, most of the learning happened via textbook.

In many ways, online learning was just traditional paper-based distance education upgraded. Instead of mailing the textbook and courseware to you to eventually mail back for grading, the exchange of essays occured online and courseware no longer needed to be snail mailed. This reality is often far from the grandiose visions of engagement and interactivity that technologists declare when pushing online learning or other technology-enhanced educational opportunities. In fact, I’d go so far as to say that, as it currently exists, online learning is essentially less engaging than a real classroom (most of the time), but its advantages in terms of time outweigh that downside.

With Apple’s announcement today of the new iPad textbooks, the iBooks publisher, and the re-designed iTunes U, online learning has taken a big leap forward. We currently require a student to sit down at a PC with their textbook on hand while accessing assignment notes off WebCT - this new educational ecosystem streamlines and enhances that whole process.

Instead, students will be able to access their courseware through the iTunes U app, dynamically linked to either professional or self-published interactive textbooks, all from their iPad. No longer is online learning tied to the desk or to paper. It is entirely hosted and managed from a lightweight, powerful, and affordable device that can be used for so many other purposes.

One of the most important aspects of this platform is its ease of use. Apple software is leaps and bounds ahead of the current technology in this space. WebCT has rightly been decrieded by all the students who’ve used it over the years. It’s dated, slow, and hardly engaging. And the software of the static, paper-based textbook is no doubt ripe for change itself. With this ecosystem, there’ll be less time spent on debugging and troubleshooting, and more time spent learning.

Another big component here is self-publishing textbooks. With iBooks Author, any individual or group can create a fully interactive textbook, with images, video, and quizzes, super easily. The textbooks can either be shared with others for free or sold for minimal expense on the iBookstore. This platform can enable teachers or government to create custom interactive textbooks with ease. Custom textbooks are often significantly cheaper than professional options and more customized to the actual curriculum, but do require time to be invested in their creation. Instead of worrying about layouts or printing costs, creators can focus solely on the actual content.

No doubt this requires buy-in to the full Apple platform. But so too did the iPod and the iPhone, ecosystems which, although locked-in, were far more powerful and easy to use than any of the alternatives. With these new tools announced today, Apple has presented itself as undeniably the optimal platform for online learning. While that doesn’t mean that online learning itself is in any ways more engaging than person to person education, it is definitely the next step forward in making online learning a more interactive and simple learning option for more people.

Vancouver gets more bus service than the rest of us [stats!]

Zach Shaner, a new blogger in the Vancouver transport online universe, recently posted a great visual comparison between VanCity and Seattle’s bus systems. His analysis is fascinating and I suggest you check it out. The post, and lovely graphs, inspired me to find out how Vancouver’s high bus frequencies would compare to Surrey’s, just to see if a significant transit deficit still exists after several years of service increases.

My method follows Zach’s. I added all the bus routes (only buses, not SkyTrain) from each individual sub-area in the region – Vancouver/UBC, Burnaby/New West, North Shore, Tri-Cities, Richmond/South Delta, and Surrey/Langleys – to a database. I added to that the mid-afternoon frequencies of each route to determine the numbers you see below. This isn’t a scientific analysis, but I think the findings are interesting nonetheless.

As you can see above, there are three categories of bus frequencies. In general, frequencies of 15 minutes are considered the transit tipping point – i.e. the point at which people view the bus as a convenient enough option to switch out of their cars. Of course, the higher the frequencies, the better. 30 minutes service is doable for those of us who are captive riders – it means working around schedules, and sometimes you end up missing a bus and are forced to wait half an hour, but it’s ok. Service longer than 30 minutes, usually at one hour intervals is deplorable and should not exist anywhere in the “world’s most livable city.”

Which of course is the point. One hour frequencies don’t exist in Vancouver. They do however still exist in the Tri-Cities, in Richmond, and, unsurprisingly, exist the most in Surrey.

63% of all Vancouver bus routes operate at frequencies of 15 minutes or less. Burnaby/New West, as well as the North Shore, pull in around 25% of their routes at this high service level. Meanwhile, Coquitlam, Richmond, and Surrey all drop down to about 12% of their respective routes receiving these high frequencies.

The majority of the routes outside of Vancouver operate on half hour frequencies. As I said before, they are doable, but certainly not ideal. One of the best decisions TransLink could make to boost ridership is to transition the majority of these routes in the next three years over to 15 minute frequencies.

This graph breaks the frequencies down a bit further. Many routes in Vancouver operate at either 12, 10, or 7 minute frequencies, including the 3, 5, 6, 8, 9, 10, 20, and 41. Burnaby/New West receives a couple of routes with similarly high frequencies, such as the 130, 135, and 145. Core routes in Coquitlam, such as the 97 B-Line, fit this bill as well. In Surrey, the 319, 320, and 321, all receive high frequency service in the afternoon, making these corridors perfect routes for rapid transit.

I also compared what percent of each sub-area’s bus routes continue service past 9pm. This includes the night bus network.

Percentages are surprisingly high, not in Vancouver, but in the burbs of Burnaby/New West, the North Shore, and Coqutilam. Mind you, a handful of these routes stop service at 10pm, but I still included them in this calculation.

Night service drops off to the core routes in both Richmond and Surrey though. This has been a frequent issue in my neck of the woods, where secondary routes stop operation at 9pm, leaving many people either stranded or forced to take long, circuitous routes back home.

But what about frequencies based on population? Obviously, considering Vancouver has the highest population, it deserves a high level of service. But is service in the suburbs proportional to their population? On the left, I have broken down the entire region’s under 15 min frequencies bus routes, and determined a percentage for each sub-area based on how many routes they respectively operate. On the right, I broke down the population of the region into sub-area percentages.

As you can see, Vancouver gets almost double the high frequency bus service it deserves, at least in terms of population. Burnaby/New West is also proportionally higher.

Meanwhile, Surrey/Langley, with 28% of the region’s population, receives only 1/3 of the high frequency service is requires! Richmond, Coquitlam, and the North Shore are also slightly behind service levels, although the disparity is not nearly as large.

Tech trends of ’09

Mary Meeker, an analyst at Morgan Stanley, recently presented her sixth annual tech trends update at the Web 2.0 Expo. Here are a few snippets that I found particularly interesting.

RIM’s lead in the mobile market will remain for another 1-2 years thanks to its large enterprise base, but failure to innovate could deteriorate its market share. A sad state of affairs for one of Canada’s most successful companies, especially considering they don’t seem to have any real iPhone killer up their sleeve.

Apple’s lead in the mobile internet computing arena, thanks to the iPhone, will likely remain stable for another 1-2 years, at which point other major players will catch up. This would explain why Apple is looking at introducing the tablet, as it will likely either replace or broaden their mobile computing options as the iPhone’s growth and dominance begins to slow – just like they did with the iPhone replacing the iPod.

The iPhone is the fastest adopted piece of hardware in consumer tech history.

Over the past three years, Facebook and YouTube have eroded Yahoo’s, and completely pummelled MSN’s, online usage. People are shifting from internet portals to social networks. Google’s usage stayed the same, likely due to its brand dominance in search.

In 2000, Japan’s mobile revenues mix consisted of: 86% data access, 10% online commerce, and 4% paid services. In 2008, data access dropped to 66% of total mobile market revenues, while online commerce increased to 21%, paid services increased to 11%, and mobile advertising now makes up 2% of revenues. The world’s mobile market revenues mix is at roughly the same shape as Japan’s was in 2000 – this could mean a huge potential in worldwide growth of mobile revenue streams, something that currently bemoans content creators.

North America and Western Europe hit the “sweet spot” of 20% market penetration for 3G data users between 2007 and 2008. Eastern Europe will hit it in mid 2010, while Asia/Pacific and the Middle East with reach 20% in mid 2011.

Mobile internet traffic is estimated to grow 66x by 2013. This will put an increasing strain on carriers’ networks. WiFi adoption will continue to grow thanks to its significant price difference compared to data rates on 3G, and likely receive support from carriers, as a mechanism for relieving traffic on the cell networks.

Mobile internet is likely to follow the development patterns of the desktop internet market. First was infrastructure in 95′, followed by software and services in ’96, then content and aggregation in ’97, concluding with retail and commerce in ’98. No doubt the infrastructure is primarily built (at least in North America), and with the hardware options and vast creation of mobile versions of websites, then second and third markers are well underway. One could say that retail is in place with Apple’s App store, however, it is proprietary to the iPhone and the landscape will likely shift to a more open platform as other devices gain market share.

Tech cycles create great winners and great losers. The industry is constantly evolving and companies need to innovate to stay in the game. Great winners of the decades:

  • Mainframe computing of the 50′s: IBM, Honeywell, NCR, Control Data
  • Mini computing of the 60′s: HP, Digital Equipment, Computervision, Prime
  • Personal Computing of the 80′s: Microsoft, Cisco, Intel, Apple, IBM, Oracle, Dell, Compaq
  • Desktop Internet Computing of the 90′s: Google, AOL, eBay, Yahoo, Amazon

The question is, who will be the winners of the Mobile Internet Computing decade of the 00′s? Facebook, Google, and Apple look like the front runners at the moment, but that could change in an instant.

Reburbia contest or ‘how tech solves it all’

Several months ago, Inhabitat and Dwell held a worldwide contest – Reburbia – to redesign the suburbs into sustainable communities. The proposals of the twenty finalists were recently released, and I couldn’t help but notice two themes:

  • Technology will solve all our problems

One of the most popular ideas at the moment is Airbia, a futuristic looking, helium-powered airship designed to replace highways and transport people to and from the suburbs each day!

Continue reading